I suppose it should come as no surprise that Ryanair continue to treat their customers like absolute crap! Why do we keep flying with them?!
I found this article today - "Ryanair attacks 'idiot, lunatic bloggers". A Ryanair staff member replied to a blog from a company computer in their office headquarters calling a customer stupid, an idiot and a liar. As if that wasn't bad enough the Ryanair spokesperson confirmed that this happened, didn't apologise, and then further aggravated the situation by calling their customer a lunatic blogger!
Read more: The hell ryanair customers face everyday! [click]