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negative news Wilbur Corncob's Blog; October, 2008 Archive; Wilbur Corncob's Blog
  • -- ../../local/wilbur/negative_news

    Customers like excellent customer service

    10/11/08 14:57

    You better give your customers positive customer service experience, or else they would spread the negative news to their friends and colleagues, eventually avoiding contact with your company.

    This is according to a recent survey published by the Wall Street Journal. The survey just shows that customers value after sales service more than anything else, so think twice before cutting costs.

    Link: Business Technology : Customer Service: Old Technology is Often the Best


    Tags: customer service • negative news • after sales service • cutting costs •
    0 Comments. - Permalink


    negative news Archives: • October, 2008





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