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Personal Customer Service by Ervin Johnson

06/18/09 09:37

According to a statement made by Earvin "Magic" Johnson, the key to success in urban markets is by showing the clients some respect and looking forward to engage them in their own terms. Earvin Johnson is doing this by giving his clients personal customer service through giving his office phone number and accepts complains. And he found this system beneficial to Magic Johnson Enterprises after retiring 16 years ago. More of the article on the link below;.

Link: Magic Johnson has slam-dunk method for customer service

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