'Props for JC Penney and Kroger'

Props for JC Penney and Kroger

As promised, we won't only feature companies with terrible customer service in this blog, but also those companies that offer excellent service to their customers.

This time around it's about the staff members of JC Penney and Kroger, whose little deeds made a good impression on this particular customer who wrote the following report. These may be small things, but they certainly add up to the credibility of a firm as a reliable company.

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