Wilbur Corncob's Blog September Archive blog.topic

What To If the Customer is Not Right Anymore

09/28/10 04:04

The rule of the thumb when it comes to customer interaction is you have to be polite at all times, listen to what he has to say because it will always be right as the saying goes.

But what if a customer has crossed the line, being rowdy and loud, making a scene that could be negative to your business and it's time to call security. That's what a forum thread on the link below. discusses. Check it out, on the link below.

Link: How do you kick out a rowdy customer out of a store?; C

Tags: rowdy customers • customer management • security • damage •
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Spoiling the Customer - Good or Bad

Customer are always right, right? This is one of the basics of marketing and giving service, but it it really right? A forum thread from Psychology and Spirit say this very idea which is meant to keep and somehow satisfy a customer and their demand could be a breeding ground for arrogance.

Learn about this though on a great discussion on the link. Learn what service providers have to say about it its good or bad. You too, are invited to share what you think.

Link: The Psychology of The Customer is Always Right: A Breed