Wilbur Corncob's Blog June Archive

David Hauser, New Fairpoint CEO

06/22/09 07:52

David Hauser is now the new Fairpoint Communications CEO, he is taking over after Eugene Johnson.

Read more: David Hauser, New Fairpoint CEO [click]

Tags: fairpoint • fairpoint communications • david hauser • customer service •
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Props for JC Penney and Kroger

As promised, we won't only feature companies with terrible customer service in this blog, but also those companies that offer excellent service to their customers.

Read more: Props for JC Penney and Kroger [click]

Punishing your customers bad; allowing corrupt manufacturer practices; Minimum Advertised Price

To: byron@vitalityplus1.com

Today, I ordered a [404 Check: was link to http:/ / sproutman. com/ index. php?main_ page=product_ info&cPath=2&products_ id=41, anchor: Sproutman's Soil-Free Wheatgrass Grower] . However, I didn't order it from you, and I chose to spend $10 more than you sell that item for. Here's why.

Read more: Punishing your customers bad; allowing corrupt manufacturer practices; Minimum Advertised Price [click]

Helpstream update to have Twitter-like features

Twitter's influence seems to be not only penetrating advertising plans, but also customer service arms as well.

Read more: Helpstream update to have Twitter-like features [click]

GameStop won't say why it is charging an additional $5 for a Wii accessory

It is bad enough when a distributor charges a lot more than the suggested retail price of an item. What's even worse, however, is when these distributors do not comment why they do overcharge.

Read more: GameStop won't say why it is charging an additional $5 for a Wii accessory [click]