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Wilbur Corncob's Blog; June, 2009 Archive, Page 1; Wilbur Corncob's Blog
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David Hauser, New Fairpoint CEO
06/22/09 07:52
David Hauser is now the new Fairpoint Communications CEO, he is taking over after Eugene Johnson.
Read more: David Hauser, New Fairpoint CEO [click]

Tags: fairpoint • fairpoint communications • david hauser • customer service •
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Props for JC Penney and Kroger

06/21/09 09:26

As promised, we won't only feature companies with terrible customer service in this blog, but also those companies that offer excellent service to their customers.
Read more: Props for JC Penney and Kroger [click]

Tags: jc penney staff • kroger staff • customer service •
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Punishing your customers bad; allowing corrupt manufacturer practices; Minimum Advertised Price

By Wilbur Corncob at 06/20/09 12:49

To: byron@vitalityplus1.com
Today, I ordered a [404 Check: was link to http:/ / sproutman. com/ index. php?main_ page=product_ info&cPath=2&products_ id=41, anchor: Sproutman's Soil-Free Wheatgrass Grower] . However, I didn't order it from you, and I chose to spend $10 more than you sell that item for. Here's why.
Read more: Punishing your customers bad; allowing corrupt manufacturer practices; Minimum Advertised Price [click]

Tags: punishing customers • minimum advertised price • corrupt manufacturers • sprouters •
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Helpstream update to have Twitter-like features

06/20/09 08:49

Twitter's influence seems to be not only penetrating advertising plans, but also customer service arms as well.
Read more: Helpstream update to have Twitter-like features [click]

Tags: helpstream • saas customer service systems •
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GameStop won't say why it is charging an additional $5 for a Wii accessory

06/19/09 10:04

It is bad enough when a distributor charges a lot more than the suggested retail price of an item. What's even worse, however, is when these distributors do not comment why they do overcharge.
Read more: GameStop won't say why it is charging an additional $5 for a Wii accessory [click]

Tags: raising prices •
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