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By Wilbur Corncob at 04/14/07 16:23
I saw an interesting post on another blog about customers at Walmart so I decided to email Walmart about it. Below is a transcript of the email exchange.Basically they are asking me to contact again with the same information I contacted them with the first time. Option #2 is how I contacted them the first time. They conclude the email saying that I should replace to it. So should I reply to the email or use their website to contact them? Should I assume if I contact them again I'll get a different answer. If I had made a purchase would I need to go through the same contact them twice the same way procedure, or is it more than twice? I really wanted to contact their media department, but they only offer phone numbers and no email addresses. I don't do customer service of any kind via telephone. I am glad that I have not entered a Walmart store in over 5 years! Thank you for your message.It is important to us that we address any customer concerns that are brought to our attention. If you would like to contact us, we would encourage you to do so by any of the following means: 1) Call 1-800-Wal-Mart 2) Log on to www.walmartstores.com, Click on Contact Us (located at the bottom left hand corner of the screen) 3) Write to us at the following address: Wal-Mart Stores, Inc. Attn: Customer Relations 702 SW 8th Street Bentonville, AR 72716
Thank you, Customer Relations For further correspondence regarding this issue, please reply to this email. ----Your Original Comments Were---- I would be interested in your comments on one of our bloggers feelings about the manners of Walmart customers. http://blog.get2buynow.com Why are People so Inconsiderate? By Lexie Elaine at 04/13/07 11:33
I find it highly aggravating that some people while shopping have so little manners. I guess it is like driving or anything else, it is just bad manners. While shopping at Wal Mart the other day, simply navigating the aisles was a nightmare because that is where people: * Socialize with friends they haven't seen for at least a day * Talk on their cell phones while their cart is parked in the MIDDLE of the aisle * Allow their children to run wild, and force you to put on your cart brakes to avoid impact * Stand and look at a section of products for half an hour, and when people are behind them, and OBVIOUSLY want to grab something from that section, refuse to move over * Refuse to stay on their side of the street (aisle) I wish people would simply just have some respect for fellow shoppers, or just exercise some good manners and common courtesy. Tags: customer service • stupid emails • 1 Comments. - Permalink |
By Wilbur Corncob at 04/11/07 09:35
I found it ammusing that someone searching in Google, ran across my blog with the phrase how to punish a customer.The immediate throught was here is someone looking for ways to punish their customers! A bizarre idea. Well, maybe not. I think think of a few good, real life examples: packet8 this voip service gave me grief for "excessive international usage". After spending about US$100/month for international calling with them, every month for about 18 months. One day, however, they imposed a new policy which basically said $10+/month of international usage was excessive! I am not longer a packet8 customer. American Airlines still wants to issue paper tickets and mail them to you for some flights! Expedia wants you to sit on hold with them when their member hotels put a monthly subscription on your credit card when you made a hotel reservation. Hotel Roma Plaza who put a US$60 montly subscription on my credit after I didn't stay with them because they left me stranded at the Panama City airport, apparently because their procedure for the free airport pickup is impossible to complete. So, yes, it might well be that businesses all over the world are looking for new ways to punish their customers. Tags: customer service • punish users • 0 Comments. - Permalink |
By Wilbur Corncob at 04/10/07 06:56
Tastes Like ChickenIt seems like everything tastes like Chicken... Here the dog chases the iguana and we are led to believe the dog is thinking about the upcomming feast as Chicken.
Now, Time Magazine leds us to believe that some fried crickets in Cambodia tastes like Chicken. And let's not forget Foodreference.com which offers a tasty looking at Insects in Thailand, of course suggesting they taste like chicken. You need to follow the above links to see the photos as we don't want to spoil your lunch. Google images gives us a look at almost 10,000 things that taste like chicken. My problem with all of this is the most important question of all... who says anybody likes the taste of "Chicken"? Tags: food • iguanas • 0 Comments. - Permalink |
By Wilbur Corncob at 04/08/07 09:39
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1 money making webkinz cheats Tags: webkinz • cheats • 96 Comments. - Permalink |
By Wilbur Corncob at 04/06/07 07:44
A security consultant figured out how to clone a US Passport while it is still in the mail!I believe this helps prove the theory that the more we take for granted something is secure, the less secure it actually is. Why do we believe in the security of "RFID" Passports? Because someone says RFID is a secure technology of some sort. Tags: rfid • passports • 0 Comments. - Permalink |
By Wilbur Corncob at 04/04/07 21:34
Below is a slightly editted email I received from some really stupid people. Just because you can stretch a balloon until it breaks doesn't mean it is a good idea. Just because I might own a reallystupiddomain.ORG doesn't mean I want junk email about a reallystupiddomain.COM.Maybe you do can you can contact these really stupid spammers, and help them in their quest to stop cyber squatters! I would also like to sell you the brooklyn bridge. I am sure we could come up with a list of 10 better ways for them to promote their service without waking me up with their stupid emails. Yes, Wilbur does have an alarm clock buzzer hooked to his inbox so he never misses an email. Dear Stupid Wilbur, I am writing to inform you youarereallystupid.COM is expiring and may be = released to the public within the next few days. =20 There is a good chance that there will be several interested parties = attempting to capture this domain when it is released, these will vary = from parties with a genuine interest to domain name speculators = otherwise known as cyber squatters who often put large price tags on = such domains. =20 We are domain acquisition specialists and I felt that as the owner of = youarereallystupid.org you would have a much more genuine interest in = acquiring youarereallystupid.COM. =20 If you would like us to try and acquire this domain on your behalf then = please let me know by 7th April 2007. This is a genuine service and we do not charge any money upfront. If you = receive emails from any other companies claiming to own the domain = before 8th April 2007, please do not send them any money. If you would like our help to acquire the domain for you as it expires = then please reply by email or contact me on the numbers below.=20 =20 Kind Regards =20 Stephanie van der Westhuizen Tripod UK Ltd www.tripoduk.com UK +44 (0) 870 808 0073 USA +1 310 601 8248 Tags: stupid emails • spam • cyber squatters • 0 Comments. - Permalink |
By Wilbur Corncob at 04/04/07 21:09
A theme of 'punish your customers' seems to abound. Technology should make any process more simple. However, if you look at many shopping carts, they state, "do not enter any spaces, dashes or non numeric characters in your credit card number", or similar jibberish. Now, if you look at your credit card (except Amex) you find that it is printed as 4 sets of 4 numbers, not one 16 digit number. What do these shopping carts expect of you? To enter one 16 digit number. Now, the ease of entering 4 sets of 4 numbers is much simpler and less error prone than one 16 digit number, especially when the point size is also set artificially small. Now, any shopping cart I have had my fingers in allows you to enter dashes, spaces or other characters for readablity. One bit of perl easily removes the spaces and dashes, for example: $cardnumber=~s/ //g; $cardnumber=~s/-//g; That would purify the card number of any customer entered spaces and dashes. Now, it would seem the programming effort for making the ordering process easier for the customer is skipped on the theory that the customer should always be punished. Tags: customer service • punish users • ecommerce • 0 Comments. - Permalink |
By Wilbur Corncob at 04/04/07 16:37
Hello, Were sending this short, nine-question survey to AdBrite registered users (current and former). Were always striving to improve AdBrite, and your help is most appreciated. As a thank you for completing the survey, you will be eligible to win prizes including iPod nanos (3), AdBrite T-shirts (10), and AdBrite jump-drives (10).* Please complete the survey by April 13 by clicking here. Thanks! Philip Kaplan AdBrite, Inc. Founder and President, Products Ok, exciting! Except I've earned a dollar or two from AdBrite, so I am not very excited about them a chance for an ipod or tshirt won't help that. The survey questions are stupid and don't get to the meat of why I earn so little from them, or how to change they. AFTER I complete the survey then they give me a long page of small print with their rules and my immediate prize. I won't hold my breath waiting for an ipod either as my essay answers weren't very nice. Now, if they want to email to discuss how to increase the REVENUE I am all ears! Tags: surveys • adbrite • ipod nano • 0 Comments. - Permalink |
By Wilbur Corncob at 04/04/07 15:15
I don't usually have too much time to write as I am usually trying to figure out how to drive my tractor in a straight line. This is proving to be extremely difficult. I keep going in circles and end up with what looks like crop circles. It could be when I set down to write I go in circles too. A few people believe they are the only ones that know anything. I'm sure that I don't know anything at all. I am going to open by blog for guest bloggers. That means anyone who knows more than me (everyone?) will be welcome to as a guest here. Tags: general • crop circles • 0 Comments. - Permalink |
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