Already improving is the customer service arm of Fairpoint Communication. Due to complaints coming from customers, this is only just two months after it had been noticed by state regulators.
Still a few problems there are, just as the company had acknowledged. This would be inclusive of long waits on calls, as well as errors in billing.
However, it had also been mentioned that there are things that are far better, when it is that we compare it to more than the two months that had been recognized.
Link: news Customer service is improving, according to Fairp
