'Treating your customers as bas as possible'

Treating your customers as bas as possible

DirecTV is announced as the end all of home TV entertainment. What you actually see is a lot of "bla, bla, bla"! They have a very poor, or non-existent, customer service. Here we have Mr. Corncobīs transit through hell with DirecTV, to the extent of an e-mail to the Acting CEO, Larry Hunter. Wilber was actually visited by a crew sent to remove the equipment due to lack of payment. Of course he paid and can prove it. Fact is they donīt know what they are doing, and donīt seem to even want to know! Wow, man, get your act together!

Link: Phone Hell Blog; September, 2009 Archive

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