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'A Customer Service Policy Implementation'

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A Customer Service Policy Implementation

10/07/08 22:39

What makes a consumer keeps on coming back for more products and services besides a company's "products and services"? The answer is customer service and representations. These customer services generally involves inquiries, technical support, repairs and complains management. Thus customer service representatives and staffs should be well-trained in implementing a company's costumer service policies. A helpful tip about this can be read her.

Link: How Can I Train My Staff on My Customer Service Policy? - NYTimes.com

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