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'Investing in IT for Improved Customer Service'

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    Investing in IT for Improved Customer Service

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    06/12/09 07:52

    Companies sometimes really have to put in some investment to improve their customer service arms. This kind of move proves to be beneficial for these companies, as the satisfaction of their customers with their services increase.

    That was the case for Broken Arrow Wear, a custom T-shirt printing company that improved its customer service and sales capabilities with the use of communications systems.

    Link: Custom T-Shirt Retailer Improves Customer Service and S

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