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For well over a decade now, Dilbert has been skewering corporate culture. Scott Adams has surely retained his sharpness over the year, very much unlike the other master of social commentary, GB Trudeau with Doonesbury.
Customer service today is being portrayed in this illustration of the popular cartoon known simply as Dilbert.
For those of which do not really remember who Dilbert is, he is the cartoon character that has the tip of his tie pointing upward towards the front of his face, but just a bit below his nose area.
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news customer service now being tackled by Dilbert ; Wilbur Corncob's Blog
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