Lynn Daniel of the Daniel Group elaborates on the scenario of business to business customer service in her post. She said that despite of many resources on how to improve traditional customer service, there are still very few who are devoted in business-to-business customer service.
Daniel Group which provides customer retention and customer loyalty strategy has launched "Building Customer Loyalty," a new blog at www.thedanielgroup.com/blog to know the what's working or not in the b-b customer service. Refer on the link below for the whole article.
Link: The Daniel Group Launches Blog on Business-To-Busine
