The days of excellent customer service are probably gone already. Many people are noticing the indifference--or sometimes, rudeness--of customer service representatives towards them. I may not have any statistical data with me right now, but I am pretty sure you notive this trend. What causes and how can it be possible stopped? Let's ask TheTownTalk.com.
[404 Check: was link to http:/ / www. thetowntalk. com/ article/ 20081116/ OPINION/ 811150309, anchor: Link: Jardon: Lack of customer service is tallied at cash register | thetowntalk.com | The Town Talk]
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