Customer Service is one essential key fro success of a company by providing customer care and services to its valued or new customers. The challenge here is how to motivate and increase the productivity of customer service representatives and staffs in providing quality services for the company's customers. Customer service task is no laughing matter but one speaker begs to differ. Read about how he motivated these representatives in Annual Call Center Exhibition which can be read here.
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20080921-23480-Customer-Service-A-Laughing-Matter
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