I saw an interesting post on another blog about customers at Walmart so I decided to email Walmart about it. Below is a transcript of the email exchange.Basically they are asking me to contact again with the same information I contacted them with the first time. Option #2 is how I contacted them the first time.
They conclude the email saying that I should replace to it. So should I reply to the email or use their website to contact them?
Should I assume if I contact them again I'll get a different answer. If I had made a purchase would I need to go through the same contact them twice the same way procedure, or is it more than twice?
I really wanted to contact their media department, but they only offer phone numbers and no email addresses. I don't do customer service of any kind via telephone.
I am glad that I have not entered a Walmart store in over 5 years!
Thank you for your message.It is important to us that we address any customer concerns that are brought to our attention. If you would like to contact us, we would encourage you to do so by any of the following means:
1) Call 1-800-Wal-Mart
2) Log on to www.walmartstores.com, Click on Contact Us (located at the bottom left hand corner of the screen)
3) Write to us at the following address: Wal-Mart Stores, Inc.
Attn: Customer Relations
702 SW 8th Street
Bentonville, AR 72716
Thank you,
Customer Relations
For further correspondence regarding this issue, please reply to this email.
----Your Original Comments Were----
I would be interested in your comments on one of our bloggers feelings about the manners of Walmart customers.
http://blog.get2buynow.com
Why are People so Inconsiderate?
By Lexie Elaine at 04/13/07 11:33
I find it highly aggravating that some people while shopping have so little manners.
I guess it is like driving or anything else, it is just bad manners. While shopping at Wal Mart the other day, simply navigating the aisles was a nightmare because that is where people:
* Socialize with friends they haven't seen for at least a day
* Talk on their cell phones while their cart is parked in the MIDDLE of the aisle
* Allow their children to run wild, and force you to put on your cart brakes to avoid impact
* Stand and look at a section of products for half an hour, and when people are behind them, and OBVIOUSLY want to grab something from that section, refuse to move over
* Refuse to stay on their side of the street (aisle)
I wish people would simply just have some respect for fellow shoppers, or just exercise some good manners and common courtesy.
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