Barnes & Noble, Inc., the world's largest bookseller, announced that it will open a 30000 sq. ft. facility in Lyndhurst, New Jersey.
The company is proud to announce that while everyone else was outsourcing customer service work to other nations, it is still investing in the country's technology and people, which leads to more jobs for everybody. The bookseller expects to hire at least 200 customer service representatives for the site.
Link: Barnes & Noble Opens State-of-the-Art Customer Service Center in Lyndhurst, NJ - MarketWatch