In Boston’s Back Bay, together, technology an customer service add bright splashes of color to the ultramodern, glass and steel palette of the Apple Store. At least, this is what I gathered from what I read.A customer that had been dressed up in almost entirely purple, as a "statement against winter," namely Judy Kales, had been flanked by two Apple Inc. employees in their festive, red holiday T-shirts.
Because this was an Apple Store there was not just computers being purchased, but a whole lot of other stuff going on.
Link: Where old-fashioned customer service meets edgy technol