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Wilbur Corncob's Blog; August, 2010 Archive; Wilbur Corncob's Blog Top Searches: • corn cob • corncob • wilbur corncob • dilbert 11 22 09 • plastic corn cob • corncob sites • corn cob • wilbur write • dilbert sunday 11 22 09 • corn cob blog • corncobs • wekinz site downin 2009 3f • plastic corn cobs • wilbur corn cob • plastic corn cobs • corn cob pricing • corn cob sports • wilbur corn • world s largest corn cob • wilburcorncob • blogs about corn cobs • corn cob com • corn cob items • http www wilburcorncob com • blog december 2008 • plastic corn cob • master food corn cob • go the extra mile for service movement • corn cob 2009 • corn cob calling • corncob • corn cob season • | 08/31/10 12:29
Companies needs to keep their consumers and be able to attract non-customers. Doing this, they need to keep their customers satisfied and spread the influence to others. But how does a company know their customers are fully satisfied? Satisfied customers are those people who thinks the product of service delivered by an organization is acceptable or even recommendable. An discussion on satisfaction measurement is on the link below. Link: How to measure customer satisfaction; Customer Service
Tags: satisified customers • customer service • customer relation • products and services •
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08/21/10 12:29
As a customer service representative, it requires a lot of effort and passion to do it. I have been a call center agent before and I definitely know what it's like to be receiving calls from upset customers. When I say upset customers, I mean those who are really screaming out of frustration and agitation, others are even using profanity, and others even think that you are not a human being. We were trained to be able to sympathize and empathize with the customer's concern. It's really hard to pacify customers especially if they are going through a lot of problems with the services. Link: calls from angry customers; Angry Customers
Tags: upset customers • sympathize • empathize • customer concerns •
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